Monday, December 26, 2011

No Inactive (Deactivate) option for Case in MS CRM 2011

As we know there are Activate and Deactivate options for most of the entities.
But for case we do not have deactivate option where as it should be Cancel and Resolve states, but Active option is there in state.
SO case has "Active:,"Cancelled" and "Resolved" state.

thanks,

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