Monday, February 4, 2013

QL Server Reporting Services uses an ActiveX Print control to control the print functions in Windows Internet Explorer MS CRM 2011

one of my user was accessing the reports and was trying to print if frm there in MS CRM 2011.
they faced the below error alert(their systems are secured).
this means the report server is trying to run a client app to enable the print option in the client machine and its asking to download and install.

but as per security the users may not be able to install that.

to solve this follow the below and let the component to be installed


1. Start Windows Internet Explorer.
2. On the Tools menu, click Internet Options.
3. On the Security tab, click Local Intranet, and then click Sites
4. Click Advanced.
5. Type the URL for the computer that is running Microsoft Dynamics CRM server in the Add this website to the zone box, and then click Add.
 6. Type the URL for the computer that is running Microsoft SQL Server Reporting Services in the Add this website to the zone box, and then click Add.
 7. Click Close to close the Local Intranet dialog box, and then click OK.
8. On the Security tab, click Custom Level.
9. Click Enable for each component that is listed under ActiveX controls and plugins.
 10. Click OK to close the Internet Options dialog box.
11. Exit Windows Internet Explorer, and then start Microsoft Dynamics CRM 3.0.
12. Try printing the report.
 
If you continue to experience the problem that is described in the "Symptoms" section, manually install the ActiveX components. To do this, follow these steps:
 
a.  Locate the Report Server\bin folder.
 
Notes
 
• If you run Microsoft SQL Server 2000 Reporting Services, the folder is located in the following location:
 C:\Program Files\Microsoft SQL Server\MSSQL\Reporting Services\ReportServer\bin
 • If you run Microsoft SQL Server 2005 Reporting Services, the folder is located in the following location:
 C:\Program Files\Microsoft SQL Server\MSSQL.4\Reporting Services\ReportServer\bin
 
 b.  Right-click the RSClientPrint.cab file, and then click Extract. Extract the file to the folder in step 12a.
 c.  Right-click the RSClientPrint.inf file that you extracted in step 12b, and then click Install.
 d.  Try to print the report.
this componet can be found and installed in the targeted client machines by using the below...

install(install that cab using pkgmgr) the component(RSClientPrint-x64.cab or RSClientPrint-x86.cab) from the below location
<installed drive>Program Files\Microsoft SQL Server\MSRS10_50.MSSQLSERVER\Reporting Services\ReportServer\bin
 





 

 

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