Saturday, June 15, 2013

Setup was not able to find the following registry value. Reporting Server extension uninstallation error MS CRM 2011


while i was doing installtion for MS CRM 2011.
i had to uninstall the srs connector.
while doing so i got the below error

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Microsoft Dynamics CRM Reporting Extensions Setup
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Action Microsoft.Crm.Setup.Common.Analyzer+CollectAction failed.

Setup was not able to find the following registry value. This value is required by setup to perform a successful upgrade, repair, or a complete uninstall. You can restore the value manually and restart Setup: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSCRM: CRM_SrsDataConnector_ReportServerInstance

 
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Retry   Cancel  
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so the message is very clear.
need to check the registry value as mentioned.
in my case the value was blank (not sure how?) :(
so i set the value to the respective required value and then it worked for me.
just update the value to the correct SQL instance in which you ahve installed SQL for reporting service or the default is MSSQLSERVER.
 
Regards,
yes.Sudhanshu

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