Monday, April 27, 2015

MS CRM 2011, 2013, 2015 RS Client Printing, install manually

when we print a report in ms crm 2011, 2013 or 2015, it used to download an activex control and install in the client machine.

what if the user does not have admin right to install that, then how?

this can be installed manually by GPO as below...

1.       Get the 2 cab files({for 32 bit},{for 64 bit}) from report server location “C:\Program Files\Microsoft SQL Server\MSSQL.x\Reporting Services\ReportServer\bin”. Make sure this is being copied from the G-Cloud correct Report Server.

2.       Extract(unzip the content) of the cab file

3.       Copy the above extracted files to users’ machine, location “C:\Windows\Download Program Files

4.       Open windows command prompt with admin right (so location should be C:\windows\system32)
5.       Run the below command in above opened windows command prompt
a.       regsvr32.exe "C:\Windows\Downloaded Program Files\rsclientprint.dll" , for 32 bit, do this 1st

6.       then close all the IE browsers and login to crm and run report and print.

hope this will help.



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