Monday, July 20, 2015

Data Encryption details / error in ms crm 2013 , ms crm 2015

we all know that there is a nice feature in MS CRM 2013 and 2015 for data encryptions like email id in user records.

while doing so, I got side error when editing one user record by adding email id.
this is cause, you might have restored DB and imported one Org from one ms crm 2013 or 2011 env, also you have noticed, you will get a encryption warning while importing the org.

so to activate this , login to ms crm (specific org) and
then System Settings -> Data Management -> Data Encryption
if you get the side error once you click, then this is cause your CRM site is not SSL means not httpS. either you bind ssl (can do self signed, but not in prd env), else follow the work around as given in the link SSL off

then enter the key in "Activation Encryption Key" field and click Activate.
not it will show you message successfully activated. however if you will get the side error with error message "Please select an account that is a member of the PrivUserGroup security group and try again" , then follow the below steps and add the logged in user to PrivUserGroup group in AD.

after this add again and this time it should work perfect and you should get the successful message and the final screen as below.
if you want to see the value entered you can check show encryption key.
hope this helps,